The After Sales Department offers a wide range of services to R&D and production plant freeze-dryers.
Our services help you to be sure that you maximize the reliability and the efficiency of your equipment. Our target is to maintain your continuity of production, as well as an optimal operational efficiency, and enhancement of your performances.
Our main purposes of services include:
- Systems rebuild, retrofits, upgrades
- Hotline troubleshooting and diagnostics support
- Emergency response assistance
- Helium leak detection
- Flexible service contracts (maintenance contracts)
- Instrumentation calibration
- Refrigerant gas overhaul according to last regulatory criteria
- Check of your spare parts stock and recommendations
- Qualifications (DQ, IQ, OQ)
- Trainings programs for freeze-dryer (Maintenance team and users)